Cookie Policy

BBC Children in Need Shop Cookies Policy

Cookies are bits of data which are stored in your computer or mobile device when you visit a website.  They’re widely used to make websites work, or work more effectively, as well as to provide information to the owners of the website and anybody else who the owner allows to use cookies on the website.  

This cookie policy tells you about cookies used on our shop website, why they are used and how to turn off cookies.  It also tells you about any other tracking technologies which are used on our shop website (for ease we’ll call them all ‘cookies’). 

Our shop website wouldn't work properly without some cookies. These are called "strictly necessary cookies". They're always on when you visit our shop website and the law allows us to set these cookies without your consent – you can still block them, but our shop website won't work properly if you do.  We don’t use any other type of cookies on our shop website.

You can find more information about the cookies we use on our shop website below.  Our shop website contains links to other websites, such as PayPal and Stripe to process payments for things you buy or to make donations at the same time.    These websites also use cookies which our partners set – please read our partners' cookie policies to see how they use cookies and use information about you when you visit their sites – to make this easier for you, we have included links to their cookie and privacy policies in this policy.  For Stripe’s cookie policy please click here. You can find more information about any cookies or other tracking technologies which are used on the PayPal site here and how PayPal uses your information here.

General Information about Cookies: What are cookies and tracking technologies?

Cookies are bits of data which are stored in your computer or mobile device when you visit a website.  They’re widely used to make websites work, or work more effectively, as well as to provide information to the owners of the website.  There are lots of different types of cookies which you can read about here. 

First-party cookies

When you are on our website these cookies are set by us and only our website can read them.  Where we use first party cookies on our websites, you'll see in our cookies policy after the question 'who sets this cookie', we say 'We do'.

Third-party cookies

 

These cookies are set by someone other than us. Some of our web pages may also contain content from other sites, which may set their own cookies.  If you share a link to our page, the service you share it on (for example, Facebook) may set a cookie on your browser. We have no control over third-party cookies - you can turn them off, but not through us. To help you with this, we have included links to the tools which each third party provides to manage their cookies and the information which they collect about you using cookies when you visit our website and other websites.

Whenever our websites use third party cookies, we've confirmed the organisation which sets it, provided a description of what it does/why it is used and provided a link through to more information about that organisation's use of cookies/other tracking technology and ways in which you can manage their cookies.

Session cookies

These cookies only last as long as your online session, and disappear from your computer or device when you close your browser.

Persistent cookies

 

These cookies stay on your computer or device after your browser has been closed and last for the period of time specified for each persistent cookie below.

 

 

Strictly necessary cookies

 

These cookies let you use all the different parts of our website. Without them, services that you’ve asked for can’t be provided or our websites won't work properly. For example, we use some cookies to keep things in your basket while you check out. 

 

Because these cookies are essential for our website to work properly, the law says that we don't have to obtain your consent to set them, but you can turn off these types of cookies (but if you do, our website might not work properly).

 

Advertising Cookies

Some websites use advertising networks to show you specially targeted adverts when you visit different websites. These networks may also be able to track your browsing across different sites and different devices that you use. We don’t allow advertising networks to display advertisements which appear when you browse our shop website nor do we permit them to set cookies on our shop website which recognise you/your computer when you visit our shop website and which can track you/your device across other websites. 

Other tracking technologies

 

Some websites use things like web beacons, clear GIFs, page tags and web bugs to understand how people are using them and to target advertising to them.  They usually take the form of a small, transparent image that is embedded in a web page or email. They work with cookies and capture data like your IP address, when you viewed the page or email, what device you were using and where you were.  We do not currently use any other tracking technologies on our shop website. PayPal use software scripts to power their payment processing platform.

Information about how to control what cookies are set: How do I control my cookies and tracking?

How can I stop my web browser tracking my info?  

You can change your web browser’s settings so it will tell you when cookies get sent to it. Or it can refuse cookies altogether. Check the Help section in your web browser for more information.  Your operating system may also provide you with options to provide you with cookies alerts and to block and delete cookies and to stop organisations from tracking the websites you view on different devices that you use.

How do web browsers track my info?

They use various technical tools to identify your computer(s), the websites you visit and the e-mails you open using your computer(s), including:

·       Cookies

·       IP addresses

·       HTTP referrer

·       Tracking scripts

·       User agents

·       Browser fingerprinting.

The “Do Not Track” (DNT) setting

Some internet browsers and operating systems have a 'DNT' setting. This sends a signal to websites asking them not to track your browsing but not all websites will accept your requests.  Currently, our shop website does not accept DNT signals.

How to avoid web beacons and other tracking technologies

You can normally stop cookies, web beacons and other tracking technologies working by switching off cookies in your browser. There are also browser add-ons and extensions that specifically block web beacons.  To avoid web beacons in emails, you can turn off images in your email service. Check your email’s Help section to find out how.

How to turn off cookies and tracking

Because we only use strictly necessary cookies on our shop website they're always on when you visit and the law allows us to set these cookies without your consent – you can still block them, but our shop website won't work properly if you do.  We don’t use any other type of cookies on our shop website.

For those partners that we actively work with, you will find more information and opt-out tools for third party cookies in our policy below.  If third-party cookies are disabled on your browser, some features on our shop website may not work quite as you'd expect and you may experience problems with our shop website. 

To find out more about cookies, including how to see what cookies have been set on your computer and how to manage and delete them, visit www.allaboutcookies.org.

Third Party Cookies You may be able to opt out of third party cookies which are used on our shop website either by changing your browser and operating system settings, using their online cookie management tools.  However as we only use strictly necessary cookies our shop website won't work properly if you do.   You can find more information about how the third parties who set cookies on our websites will use cookies and the information which is shared with them when cookies are installed and how you can manage their cookies by clicking on the links which you will see below and elsewhere in this policy:

Company

Privacy Notice, Cookie Policy, Managing Cookie Preferences & More Information

Microsoft

Microsoft owns and operates the Microsoft Azure platform which helps to power our shop website.

https://privacy.microsoft.com/en-gb/privacystatement

 

Our BBCchildreinneedshop.co.uk shop website uses these cookies and tracking technologies:

Strictly Necessary Cookies:

 

Cookie name and purpose

Who sets this cookie?

How long does this cookie last for?

ASP.NET_SessionId - ASP.NET: This cookie helps you use functions such as the online shop by enabling us to identify your visit between page loads.

We do

Each time you close your browser - session

__AntiXsrfToken - ASP.NET: This cookie is used to protect the application from Cross-Site Request Forgery.

We do

Each time you close your browser- session

ARRAfinity - Microsoft Azure: This cookie is set by websites run on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session

Microsoft

Each time you close your browser – session

cart - Application: This cookie tracks the items the user has added to their basket.

We do

24 hours - Persistent

Transaction - Application: This cookie is created on completion of PayPal check out and holds a unique identifier.

We do

24 hours - Persistent

MerchandiseOrder - Application: This cookie holds transaction information to display on the thank you page, it is created after the user completed the order confirmation page.

We do

3 minutes - Persistent

donation - Application: This cookie is created if a user adds a donation to their order and holds the donation amount.

We do

24 hours - Persistent

 

Our BBC Children in Need Shop payment & donation page

When you make a payment using PayPal though our shop website, you will be taken to a PayPal operated site (and relevant information from our shop website will be transferred to the PayPal site e.g. the price of the goods which you are paying for or the donation you wish to make).  You can find more information about any cookies or other tracking technologies which are used on the PayPal site here and how PayPal uses your information hereWhen you make a payment using a credit or debit card through the BBC Children in Need shop website our payment provider is Stripe. You can find more information about any cookies which are used by Stripe here and how Stripe uses your information here.

Our BBC Children in Need website

Our main BBC Children in Need website uses different cookies to our shop website and you will find more information about the cookies we use on our main website here.

Links to social media

Our shop website includes links to social media websites (Facebook, Twitter, YouTube and Instagram) which are operated by third parties. If you access social media websites using the links, each website will set cookies and will have its own cookie policy and privacy notice - we have no control over these sites or the cookies which they use on their sites, but you can find more information about the cookies used by these websites on the links below:

Company

Privacy Notice and Cookies Information

Facebook

https://en-gb.facebook.com/policies/cookies/

 

Twitter

https://twitter.com/en/privacy  

 

YouTube

https://policies.google.com/privacy

Instagram

https://help.instagram.com/1896641480634370

 

 

BBC Children in Need Shop, Cookie Policy

Version 3, October 2021